Delete your account
You can delete your RinkMatch account and the personal data attached to it at any time. There are two ways to do it.
If you still have the app
- Open RinkMatch and sign in.
- Tap Delete my account at the bottom of the home screen. It's also on the screen you see while your account is waiting for approval.
- Enter your password to confirm it's you.
- Tap Delete my account.
This takes effect immediately. If your team has an upcoming booked game, or has been picked for one and hasn't answered, the app will ask you to cancel or decline it first, so the other team isn't left without notice. Referees are asked to drop any upcoming ref slots first.
If you have already uninstalled it
Email contact@boardops.org from the email address on the account, with the subject RinkMatch account deletion request.
Requests are actioned within 30 days. We will reply to confirm once the account is gone.
What gets deleted
- Your account and sign-in credentials
- Your name, email address and phone number
- Your roster link, or your officials number, certification and home base
- Your notification preferences and the push tokens for your phones
- The emails we sent you, and any requests you made to join a team
- Your name and email address on feedback you sent
- Your place as manager of your team
Your team's open posts are closed, and anyone who responded is told the ice is no longer available. Any responses your team had made to other posts are withdrawn.
What is kept, and why
Your team stays, with its games, posts and reliability record. That history belongs to the team and not only to you, and RinkMatch can hand the team to a new manager.
Messages you sent stay in their threads for the other members, shown under your team's name. A referee's name stays on the games they claimed. Reports and no-show flags are kept, for as long as RinkMatch runs, so past decisions can be checked. If you would like your name taken off any of these, say so in your email and we will remove it.